Crypto-asset recovery
On-chain tracing through to the off-ramp exchange, formal disclosure requests to the receiving platforms, and parallel bank-side complaints where the fiat funding leg is in scope.
Detailed approach
Practice areas
Four practice areas where a Vista case file actually moves the needle.
We are deliberately narrow. Outside the areas listed below we either decline the engagement or refer it on. The point is to be excellent at a small number of things rather than mediocre at many.
Forex & binary options disputes
Brokerage dispute files for unregulated FX, CFD and binary platforms. Reason-code mapping for card claims, plus parallel complaints to the relevant regulator.
Detailed approachRomance & long-con recovery
Quiet intake for cases involving a personal relationship online. Strong on APP-fraud framing for the sending bank and on cross-border tracing where wires are involved.
Detailed approachWire transfer tracing
SWIFT message reconstruction, correspondent-bank identification and formal recall requests through the originating bank's nostro chain.
Detailed approach
Adjacent work
And a small handful of things we do alongside the four practice areas.
Chargeback file building
Pure card-network disputes prepared as a complete submission pack ready for your issuer. Useful when the merchant is still trading but refusing refund.
Pre-investment due diligence
Background checks on brokers, "wealth managers" and unregulated investment vehicles before you transfer funds. The cheapest form of recovery is not needing one.
Regulatory complaint drafting
Complaints to the FCA, the Financial Ombudsman Service, Action Fraud and equivalent EU authorities — drafted to the format the receiving body actually reads.
Second-opinion case review
If you already have a case in progress elsewhere and feel it has stalled, we will read the file and give you an honest second opinion. Fixed fee, no upsell.
Family-trustee support
For cases where a vulnerable family member is the affected party. We work with the appointed family liaison or attorney rather than rely on the affected person to relive the case.
Document organisation
Sometimes the chronology itself is the deliverable — useful for clients who plan to take the case to a solicitor and need a clean evidence pack first.
Not sure which area fits your case?
That's expected. The intake call is designed to triage exactly that question.