Terms and conditions
These terms govern your use of the public lambo-diablo-3.help website. They do not cover the relationship between client and firm once a case is engaged — that is set out in a separate written engagement letter.
1. Who you are dealing with
The site is operated by Vista Reclaim Advisors Ltd, Company No. 14982317, registered at 27 Old Gloucester Street, London WC1N 3AX, United Kingdom. Throughout these terms "we" and "us" refer to that company; "you" refers to the visitor.
2. Nature of the information on this site
The site describes our consultancy approach and the practice areas in which we work. Nothing on the site is legal advice or financial advice, and reading the site does not create an engagement between you and the firm. A formal engagement begins only when a written letter has been signed by both sides.
3. Accuracy
We try to keep page content correct and current. Regulatory and process references (chargeback reason codes, ombudsman procedures, payment regulator frameworks) move over time. If anything you read here turns out to be out of date, please tell us.
4. Use of the intake form
The intake form is provided so that prospective clients can share the basics of a case. Do not submit confidential third-party material through the form — wait for the secure intake portal we provide once an engagement begins. We are not responsible for content you choose to share before that point.
5. Acceptable use
You agree not to use the site to attempt unauthorised access, to deploy automated scrapers, to submit deceptive content through the intake form, or otherwise to disrupt the service. We reserve the right to refuse service to any submission that appears in bad faith.
6. Intellectual property
Text, structure, page layout and the brand mark are the property of Vista Reclaim Advisors Ltd unless otherwise marked. You are welcome to reference our work with proper attribution; please ask before republishing whole pages.
7. Links to third-party sites
Where we link to external pages — the FCA, the FOS, Action Fraud and similar — we do so for convenience. We do not control those sites and cannot be responsible for their content or any change to it.
8. Limitation of liability
To the extent permitted by law, our liability for use of the public website is limited. Nothing in these terms excludes liability for matters that cannot be excluded under UK law, such as death or personal injury caused by negligence, or fraud. Separate, more detailed liability provisions apply inside an engagement letter.
9. Changes to these terms
We may update these terms from time to time. The version date appears at the foot of this page. Continued use of the site after an update constitutes acceptance of the revised terms.
10. Governing law
These terms are governed by the laws of England and Wales, and any dispute connected with the public website falls within the exclusive jurisdiction of the courts of England and Wales.
11. Contact
[email protected], or by post to the registered office.
Version dated 14 April 2026.